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A Reuters investigation reveals that Tesla employees, between 2019 and 2022, shared highly personal videos and photos of clients taken by their customers’ car cameras. The videos, which also included accidents, reportedly spread at the Tesla office like “wildfire.”
Tesla maintains in its online “Customer Privacy Notice” that its “camera recordings remain anonymous and are not linked to you or your vehicle.” However, a number of ex-employees told Reuters that their system showed the location of recordings, potentially revealing where a Tesla owner lived.
“We could see inside people’s garages and their private properties,” said a former employee. “Let’s say that a Tesla customer had something in their garage that was distinctive, you know, people would post those kinds of things.”
Some of the videos were taken when the vehicles were turned off, as Tesla could record with the consent of the car’s owner. However, the company no longer records videos when the vehicles are not in operation.
An ex-employee suggested that they were disturbed by the breach of privacy and how images of the families could be seen.
“I’m bothered by it because the people who buy the car, I don’t think they know that their privacy is, like, not respected … We could see them doing laundry and really intimate things. We could see their kids.”
According to Reuters, several hundred former employees were contacted during the writing of the report. The news agency did not receive any of the actual footage from the Tesla vehicles during its investigation.
Tesla ensures its customers that the cameras are only used to assist driving functions and that privacy is completely protected. However, these reported breaches suggest that the company needs to step down and make sure that its systems cannot be exploited like this in the future.
According to Reuters, Tesla did not separately respond to queries related to this particular issue.
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